1323 S Big Bend Blvd, Saint Louis, MO 63117 +1(575) 408-9308

Accessibility Statement

Our commitment to accessible digital experiences

Our Commitment

Telle Tire & Auto Service, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Accessibility Features

Our website includes the following accessibility features:

  • Skip Navigation: A "Skip to Content" link allows keyboard users to bypass repetitive navigation and go directly to the main content.
  • Semantic HTML: We use proper heading structure and semantic elements to ensure screen readers can navigate our content effectively.
  • Alternative Text: Images on our site include descriptive alternative text where appropriate.
  • Color Contrast: We maintain sufficient color contrast between text and backgrounds.
  • Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard.
  • Form Labels: Form fields have associated labels for screen reader compatibility.
  • Focus Indicators: Visible focus indicators help keyboard users track their position on the page.
  • Responsive Design: Our site works across various devices and screen sizes.

Known Issues

We are actively working to address any accessibility barriers. Current known issues include:

  • Some third-party embedded content may not be fully accessible.
  • Some PDF documents may not be fully accessible.

Assistive Technology Compatibility

We aim to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Feedback

We welcome feedback on the accessibility of our website. Please let us know if you encounter any barriers:

We try to respond to accessibility feedback within 2 business days and propose a solution within 10 business days.

Ongoing Efforts

Our accessibility efforts include:

  • Regular accessibility audits and testing
  • Training for staff on accessibility best practices
  • Incorporating accessibility into our development process
  • Monitoring and addressing accessibility issues as they are identified

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content may not be fully accessible. We are committed to working with our vendors to improve accessibility.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the appropriate civil rights enforcement agency.

Policy Updates

This accessibility statement will be reviewed and updated as needed. The last review date was January 2024.

Contact Us

For questions about our accessibility efforts:

Telle Tire & Auto Service, LLC
1323 S Big Bend Blvd, Saint Louis, MO 63117
Phone: +1(575) 408-9308
Email: about@telletire-autoservice.org