Privacy Policy
Last updated: January 2024
Introduction
Telle Tire & Auto Service, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form or service request
- Call or email us for service inquiries
- Subscribe to our communications
- Interact with our website
This information may include:
- Name and contact information (email, phone, address)
- Vehicle information (year, make, model)
- Service requests and inquiries
- Payment information for services rendered
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Provide automotive services and support
- Send appointment reminders and service updates
- Improve our website and services
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, please see our Cookie Policy.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With service providers who assist in our operations
- To comply with legal requirements or respond to lawful requests
- To protect our rights, safety, or property
- In connection with a business transfer or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing and receiving a copy of your data
- Correcting inaccurate information
- Requesting deletion of your information
- Opting out of marketing communications
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Telle Tire & Auto Service, LLC1323 S Big Bend Blvd, Saint Louis, MO 63117
Phone: +1(575) 408-9308
Email: about@telletire-autoservice.org